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Code of Ethics & Community Responsibility

Responsible business is built on trust.

Nordic Fertilizer Hub operates as an independent B2B fertilizer trading, sourcing and market-development platform. Long-term commercial relationships should be based on integrity, transparency, responsible sourcing and respect for people and society.

Nordic Fertilizer Hub is operated by Apsola Trade OÜ. The principles below describe how we seek to conduct business and how we separate commercial activity from voluntary charitable work.

Integrity and transparency

We aim to conduct business honestly, transparently and in accordance with applicable laws and regulations. We seek to provide customers and partners with clear information concerning product origin, specifications, commercial terms and the roles of participants in the supply chain.

Nordic Fertilizer Hub does not present itself as a fertilizer manufacturer. Customer-specific products are manufactured by our approved production partners according to customer specifications.

Responsible sourcing

We seek to develop supply relationships with producers, traders, logistics providers and processing partners capable of meeting applicable quality, documentation and regulatory requirements.

When evaluating a supply route, relevant considerations may include product quality and consistency, traceability, documentation, regulatory conformity, responsible labour and business practices, environmental considerations and supply-chain reliability. Commercial price is important, but it is not the only factor.

Anti-corruption and fair business conduct

Nordic Fertilizer Hub does not accept bribery, improper payments, fraud or other forms of corruption. We expect business negotiations to be based on legitimate commercial considerations and fair contractual relationships.

We respect confidential customer, supplier and pricing information and do not knowingly misuse information received in the course of business.

Product responsibility

As an independent trader and sourcing partner, NFH does not replace the legal responsibilities of manufacturers, importers or other economic operators.

Our role is to coordinate the commercial supply process and request appropriate documentation from suppliers and production partners. Depending on the product and transaction, this may include technical specifications, Certificates of Analysis, batch identification, traceability information, conformity documentation and other information required for the intended market.

Environmental responsibility

Fertilizer production and international logistics have an environmental impact. We therefore seek to consider origin, transport routes, handling requirements, supply continuity and applicable environmental regulation when developing commercial supply solutions.

Where commercially and technically feasible, we seek to avoid unnecessary transport, handling and duplication within the supply chain.

Respect for people

We support the principles of fair treatment, dignity and non-discrimination.

We expect the people and organisations with whom we cooperate to respect applicable labour standards, human rights and workplace safety requirements.

Community Responsibility

We believe that business responsibility also extends beyond commercial transactions.

Members of the ownership and management of Apsola Trade OÜ have for many years contributed voluntarily to social and charitable work through the Sotsiaal Abi Kristliku Fond, an Estonian charitable foundation established in 2001.

The foundation’s purpose is to provide food, social and other forms of assistance to people who require additional support. Its activities include assistance related to child protection and family difficulties and support for orphans, minors, single-parent families, large families, low-income households, elderly people, persons with disabilities and other people in vulnerable circumstances.

The foundation’s activities may also include assistance with employment and rehabilitation, organisation of courses and educational activities, and representation of individuals in dealings with institutions, organisations and courts. Participation by members of Apsola Trade OÜ is undertaken voluntarily as a contribution to civil society.

Clear separation between business and charitable activity

The activities of Sotsiaal Abi Kristliku Fond are separate from the commercial operations of Nordic Fertilizer Hub and Apsola Trade OÜ. References to this voluntary work describe the values and civic engagement of people involved with the company. They do not imply that the foundation is part of NFH’s commercial organisation or that charitable activity replaces responsible business conduct.

Our principle

Long-term business requires more than competitive pricing. It requires trust, accountability and respect for the wider society in which we operate.
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